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Essentials of Organizational Behavior 14th Edition

Pdf Book Name: Essentials of Organizational Behavior 14th Edition
Author: Stephen P. Robbins, Timothy A. Judge
Publisher: Pearson
ISBN-10, 13: 9781292221410,1292221410
Year: 2018
Pages: 400 / 403 Pages
Language: English
File size: 20 MB
File format: PDF,EPUB

Essentials of Organizational Behavior 14th Edition Pdf Book Description:

As you begin your study of this text, you might be wondering, “What is organizational behavior and why does it matter to me?” We get to the definition of organizational behavior, or OB, in a moment, but let’s begin with the end in min why OB matters, and what the study of OB offers you. First, a bit of history. Until the late 1980s, business school curricula emphasized the technical aspects of management, focusing on economics, accounting, finance, and quantitative techniques. Course work in human behavior and people skills received relatively less attention. Since then, however, business schools have realized the significant role interpersonal skills play in determining a manager’s effectiveness. In fact, a survey of over 2,100 CFOs across 20 industries indicated that a lack of interpersonal skills is the top reason why some employees fail to advance. One of the principal applications of OB is toward an improvement in interpersonal skills. Developing managers’ interpersonal skills helps organizations attract and keep high performing employees, which is important since outstanding employees are always in short supply and are costly to replace. But the development of interpersonal skills is not the only reason OB matters. Secondly, from the organizational standpoint, incorporating OB principles can help transform a workplace from good to great, with a positive impact on the bottom line. Companies known as good places to work such as Telefónica, Adobe Systems, Cisco, McKinsey & Company, Procter & Gamble, Facebook, and Southwest Airlines2 have been found to generate superior financial performance.

Third, there are strong associations between the quality of workplace relationships and employee job satisfaction, stress, and turnover. For example, one very large survey of hundreds of workplaces and more than 200,000 respondents showed that social relationships among coworkers and supervisors were strongly related to overall job satisfaction. Positive social relationships also were associated with lower stress at work and lower intentions to quit. Further research indicates that employees who relate to their managers with supportive dialogue and proactivity find that their ideas are endorsed more often, which improves workplace satisfaction.5 Fourth, increasing the OB element in organizations can foster social responsibility awareness. Accordingly, universities have begun to incorporate social entrepreneurship education into their curriculum in order to train future leaders to address social issues within their organizations. This is especially important because there is a growing need for understanding the means and outcomes of corporate social responsibility, known as CSR.7 We discuss CSR more fully in Chapter 2.We understand that in today’s competitive and demanding workplace, managers can’t succeed on their technical skills alone. They also have to exhibit good people skills. This text has been written to help both managers and potential managers develop those people skills with the knowledge that understanding human behavior provides. In so doing, we believe you’ll also obtain lasting skills and insight about yourself and others.

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